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How duelbet Handles Your Personal Information

This page tells you exactly what information we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use duelbet where state law permits. We keep our data practices straightforward — no buried clauses, no surprise sharing.

Account data collected at sign-upPayment data via PayPal, Venmo, Play+State-law eligibility appliesYour right to access or delete your dataNo data sold to third parties
duelbet How duelbet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Email Privacy Team Send data access, deletion, or correction requests to our dedicated privacy address. We respond to verified requests within the timeframe required by applicable state law.
Live Chat Start a live chat from your account dashboard and ask for a privacy team handoff. Chat agents can log your request and route it to the right team without delay.
Account Settings Your account settings panel lets you update contact information, review saved payment methods like Play+, and manage marketing preferences without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can decline non-essential cookies through the cookie banner at first visit.

Account Security

Login sessions are protected by one-time verification codes sent to your registered email or phone. Suspicious access from a new device triggers an automatic review before the session is allowed.

Data Retention

We hold your account data for as long as your account is active or as required by state gaming law. Closed accounts are purged from active systems on a rolling schedule.

No Data Sales

We do not sell, rent, or trade your personal information to marketers. Payment processors like PayPal and Venmo receive only what is needed to complete your specific transaction.

Common Questions About Your Privacy at duelbet

These are the questions our account holders actually ask about how their information is stored, used, and protected. If yours isn't here, live chat gets you to the right person fast.

We collect your name, email, date of birth, and state of residence at registration. Additional ID documents are required only when you request a withdrawal and identity verification runs.

Each payment platform receives only the data needed to process that specific transaction. We do not pass your full account profile to PayPal, Venmo, or Play+ — and they do not pass your financial credentials back to us.

Yes. Submit a data access request through live chat or our privacy email address. We verify your identity first, then deliver a summary of your stored data within the period required by applicable state law.

Contact the privacy team via live chat or email and request account closure with data deletion. Some records may be retained for the minimum period required by state gaming regulations before full removal.

We use cookies only within the duelbet platform itself. Non-essential analytics cookies can be declined through the cookie banner shown on your first visit, and your choice is saved for future sessions.

At session start we check your IP address to confirm you are in a state where access is permitted by local law. We do not store precise GPS coordinates, and location checks are not linked to a browsing history.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.